(Frequently Asked Questions)
Technical Support
Support Officer: Nadish Naoroji Support Help Line (in Australia): (02) 8212 8516 Support Help Line (International): (61-2) 8212 8516 Support Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Quick Printing Guide
&
Colour Guides
Quick Printing Guide.pdf
Working with Pixel Perfect V8
Ideal Digital Imaging Darkroom
ACMP Digital Guidelines RGB or CMYK?
Pic4press (2.62Mb)
Ordering and Reprint Forms
Uploading Files
Upload files via FileFlow
Upload via YouSendItDont forget to give us your correct phone and address details in the message area!
Upload files via FTPOnly consider FTP if you have a problem with FileFlow. No TIFF files - only JPG (Level 8)
Download FTP Software
Instructions for Transfer via FTP
Windows FileHandling
Suggested Folder Structure (download, unzip & see Readme File)
Wallet Template 01 tif.zip Wallet Photoshop Action for Windows
Tree.bat
Macintosh FileHandling
Suggested Folder Structure (download, unzip & see Readme File)Wallet Template 01 tif.zip Wallet Photoshop Action for Mac
Colour Management
Download all our ICC Profiles Photoshop 2009 Color Setup File (1.5MB) Pixel Perfect A5 JPEG Test Image (1.1MB)
Pixel Perfect A4 JPEG Test Image (1.3MB)
X-Rite Eye-One Display 2 monitor calibrator
Buy X-Rite Eye-One Display 2 NOW
Download latest Eye-One Display 2 software here
Training Modules
Monitor Profiling Training Eye-One Display 2 (9.0MB)
Freight Guides
TOLL Cubic Explanation 01.pdf Toll Priority explanation of cubic freight calculations Fedex How To Pack.pdf Federal Express freight guide
WindowsQuickSupport
Download TeamViewer QuickSupport for WindowsOnly download if instructed by our support staff.
MacintoshQuickSupport
Download TeamViewer QuickSupport for MacintoshOnly download if instructed by our support staff.
Support
